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RBE
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4G sim not working

I have just upgraded to a 4G Sim package but it is only showing 3G connection. Might I been sent the incorrect Sim?
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Magic_M
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Re: 4G sim not working

If you have upgraded an existing pay monthly account then 4g goes live at the next refresh date after the order was completed.

Otherwise, check that 4g is enabled in your phone settings. Also check in different locations - for instance I have a fair walk to get an outdoor 4g signal here.

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Magic_M
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Re: 4G sim not working

If you have upgraded an existing pay monthly account then 4g goes live at the next refresh date after the order was completed.

Otherwise, check that 4g is enabled in your phone settings. Also check in different locations - for instance I have a fair walk to get an outdoor 4g signal here.

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RBE
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Re: 4G sim not working

I have upgraded so will give it a bit longer.

The phone is 4G enabled and 4G is available where I live and is working on another phone in the house.
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