I'm looking at changing from giffgaff to Virgin Mobile but I'm confused (and quite frankly annoyed). Either I'm reading the website incorrectly, it's out of date or it's just plain lying in regards to mobile data speeds.
Is there a fair usage policy on 4G plans? Not at all! We give you our top possible 4G speeds morning, noon and night, so you’ll have the speed you need for your whole data allowance, with no slow down or throttling.
Excessive use over 3.5GB of data per calendar month will result in your maximum bandwidth being restricted to 3G speeds (384kbit/s downstream, 200kbit/s upstream) on our network.
This is quite clearly the complete opposite of not having a fair usage policy! What I find even more ridiculous is that they sell packages which include more than 3.5GB of data, knowing that some of it is going to be at massively throttled speeds..!!
Can someone explain please? I'm hoping it's a mistake but I'm guessing it's some dodgy legal wordplay because it doesn't actually mention it's called a fair usage policy...
swoop2 wrote: Hmm, I'm not so sure... I read it again and it says your speed will be throttled to 3g speeds, which would infer you were on something better than 3g speeds.
There are speeds above in between 3G and 4G that are available as part of a 3G plan. Specifically HSDPA and HSDPA+ and are phone dependent. So it's those additional technologies that the terms are talking about when saying you're throttelled to 3G speeds
4G Tariffs don't have that particular term applied, but I agree it's a little confusing in the terms.
********************************** I work for Virgin Media - but all opinions posted here are my own
I'd prefer something written down saying it wasn't, but a family members experience and someone from VM saying it isn't is good enough for me I guess - it's not a year contract after all. They really should tidy up the T&Cs though...!