Menu
Reply
  • 9
  • 0
  • 0
paulio001
Joining in
572 Views
Message 1 of 12
Flag for a moderator

4G+ Speed

Why do I get a maximum of 25mb/s download on 4G+ when it is capable of delivering speeds way beyond this? Same with excellent signal strength & someone sat beside me using EE network (Virgin piggybacks onto EE) can get around 100mb/s! I previously used TPO who also piggyback onto EE & could get around 60mb/s on just 4G. Tests done at weekend in City Centre when data usage is relatively low.

0 Kudos
Reply
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
570 Views
Message 2 of 12
Flag for a moderator

Re: 4G+ Speed

Whatever the phone says 25mb/s is the fastest speed available on Virgin

0 Kudos
Reply
  • 9
  • 0
  • 0
paulio001
Joining in
566 Views
Message 3 of 12
Flag for a moderator

Re: 4G+ Speed

So, basically it's speed capped?

0 Kudos
Reply
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
562 Views
Message 4 of 12
Flag for a moderator

Re: 4G+ Speed

Yes, I'm afraid so. Plus no 800Mhz access or VOLTE or Wifi calling
0 Kudos
Reply
  • 9
  • 0
  • 0
paulio001
Joining in
555 Views
Message 5 of 12
Flag for a moderator

Re: 4G+ Speed

Hmm, Virgin Mobile don't advertise THAT in their sales pitch, very sneaky business I think!

http://www.4g.co.uk/virgin-mobile-4g-coverage-network-summary/

I wonder if OFCOM would be interested?

0 Kudos
Reply
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
544 Views
Message 6 of 12
Flag for a moderator

Re: 4G+ Speed

That's not an official Virgin page and it is wide of the mark

0 Kudos
Reply
  • 9
  • 0
  • 0
paulio001
Joining in
540 Views
Message 7 of 12
Flag for a moderator

Re: 4G+ Speed

I know it's not official Virgin, that's why it scores imo because it's independent & is only really about 4G issues. Anyone who's selling something will always tell you what they want you to hear & believe!

0 Kudos
Reply
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
536 Views
Message 8 of 12
Flag for a moderator

Re: 4G+ Speed

  • 9
  • 0
  • 0
paulio001
Joining in
530 Views
Message 9 of 12
Flag for a moderator

Re: 4G+ Speed

Yeah, ok, was having a chat on a social media page with someone else from VM & they swore blind that Virgin's 4G WASN'T capped...... conflicting stories apparently! It's not like I use mobile data loads but when you read that 4G+ speeds can be well in excess of 100mb/s from EE it feels like being sold short.

0 Kudos
Reply
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
525 Views
Message 10 of 12
Flag for a moderator

Re: 4G+ Speed

What they probably meant was the speed was not capped like the old 3G tariffs. Once you reached 3.5 MB usage you speed was restricted to bog standard 3G (useless for much of today's applications.) Now it is 25mb/s whatever you use.

Not defending Virgin. My main phone is not with them as I need roaming that I know is going to work seamlessly.

0 Kudos
Reply