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Squeaky
On our wavelength
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4G Sim but no 4G

Hi guys

Received my 4G sim a few days ago but have yet to see 4g appear on the phone - I've checked the coverage website and both my home and current location (work) are supposed to have good coverage.

Are you able to test that everything is set as it should be from your end?  I certainly didn't have an Virgin APN in my settings (until a few moments ago, when I followed the advice to add the settings to another member on this forum).

Any help appreciated as always

Cheers

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Superuser
Superuser
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Re: 4G Sim but no 4G

You won't get your 4G allowances until the next available refresh date after your request to change.
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I work for Virgin Media - but all opinions posted here are my own
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Squeaky
On our wavelength
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Re: 4G Sim but no 4G

That would explain it! Still a couple of weeks till then.  Thanks Ben

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