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yvoyvo
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3g wi fi abroad

I have a message saying they need to verify who I am and I need to verify my account over 3g wi fi but cannot find this anywhere
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Re: 3g wi fi abroad

Hi yvoyvo,

 

Thanks for posting.

 

I'd like to help you get this sortedSmiley Happy

 

You would need to verify your my account app using your mobile 3G data connection first. Make sure WiFi is turned off and data is turned on on the phone.

 

Once you have verified the app using 3G data you will then be able to set it up for use on WiFi.

 

I've included a link here to our help pages around the my account app.

 

Hope this helps.

 

Let me know how it goes.

 

 

 

 

Stephen_B
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