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deejaymac
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3g internet after Android update

Hi

I have recently upgraded my Nexus 4 to Android 5 but it appears to have had a degrading effect on my ability to get a 3g signal. I am frequently getting no internet connection even though the phone signal appears OK. Several times I have turned the airplane mode on and off and occasionally this seems to work but going home on the train, for several days now, I get no internet for most of my journey. This has only been a problem since the upgrade. Is it a coincidence and the network has been poor or has Android Lollipop made my phone rubbish?

Cheers

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Forum Team (Retired) Mat_H
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Re: 3g internet after Android update

Hi Deejaymac,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you're having issues with your 3G. I want to make sure this is all sorted for you as soon as possible. Are you able to try your sim in another phone to see if this helps?

 

Can you also PM me your full postcode so I can check your area out?

 

Thanks,

Mat


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Re: 3g internet after Android update

Hi Deejaymac,

 

Are you still having issues with this?

 

Feel free to PM me the postcode if you need any further help.

 

Thanks,

 

Mat


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deejaymac
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Re: 3g internet after Android update

Mat

Thanks for replying and sorry it has taken a couple of days to reply. There does seem to have been an improvement recently. Unfortunately it is not going to stop me leaving as I feel the lure of 4g calling.

D

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Re: 3g internet after Android update

Hey D

 

Thanks for taking the time to get back to us, great news regarding the signal being better for you lately Man Happy

 

Sorry to hear that you're thinking of leaving, we're always looking for ways to improve our service so we'll take your feedback!

 

If you need any assistance you know where to find us.

 

Take care

Craig


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