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Joeym
Joining in
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30day rolling sim

Hi, how & where do I need to go to cancel my sons 30 day rolling sim contract please? Logged onto my account but can't seem to find anything anywhere to enable me to cancel the contract. Thanks in advance.

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Lee_B
Fibre optic
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Re: 30day rolling sim

Hi Joeym

Cancelations are only done over the phone by the Customer retentions team .

is there any reason why you are looking to cancel?

Call 789 from the mobile phone , I believe its option 2


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Virgin Mobile Staff , However, All opinions are my own


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Lee_B
Fibre optic
218 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: 30day rolling sim

Hi Joeym

Cancelations are only done over the phone by the Customer retentions team .

is there any reason why you are looking to cancel?

Call 789 from the mobile phone , I believe its option 2


Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own