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naveedahmad
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30 Days Rolling Teriffs + sign inclusive mins

Hi
Your sim only 30 days rolling teriffs with inclusive minutes + sign on website states that all 084 & 087 calls will be inclusive in package and there will be no extra charge at all.
I wanted to upgrade my sim only 30 day rolling contract to one of those since 25th March. I rang 789 couple of times since then and I have been told that it is not all 084 & 087 numbers are inclusive, it is only 0845 and 0870 numbers are inclusive. Even one of them told me she will raise this issue that why website has mentioned all 084 & 087 numbers are inclusive.
I have checked your website just now and it is still clearly mentioned there 084 & 087 are inclusive in sim only 30 days rolling contract with + sign.
I have just checked on of your forum where Rich from your forum team has mentioned all numbers starting with 084 & 087 are inclusive in sim only monthly plans which have + sign after minutes.
Even just rang 789 at 8:20 am today she was not able to explain to me why it is stated on website 084 & 087 are inclusive she keep arguing 0800,0808, 0845 & 0870 numbers are inclusive only. When I asked that "Why there is different information on your website and different when I call 789"?
She replied "I don't know"!!!
So my question is if I will upgrade my contract to £10 monthly 2500 + minutes Unlimited texts and 1GB data, would it be all 084 & 087 numbers inclusive.
Many thanks.
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Forum Team (Retired) Mat_H
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Re: 30 Days Rolling Teriffs + sign inclusive mins

Hi Naveedahmad,


Welcome to the forums Smiley Happy

 

I will get a definitive answer for you on this and will let you know as soon as possible.

 

Thanks,

Mat


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naveedahmad
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Re: 30 Days Rolling Teriffs + sign inclusive mins

Thanks. I will wait....
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