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EB47
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2nd year with roaming not working!!

For 2 years running roaming has not worked. Right now, I should be having breakfast in Paris but instead I'm waiting for technical to be bothered to speak directly to me to sort this out! I am totally fed up with Virgin's lack of customer care and will definitely not be renewing.

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Forum Team (Retired) Mat_H
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Re: 2nd year with roaming not working!!

HI Eb47,

Welcome to the forum Smiley Happy

Sorry to hear that you've had issues with roaming. I want to get this sorted for you as soon as possible.

So I can do this, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right.

Thanks,
Mat


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