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MonkeeMike78
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16 Days without Mobile service and this!!

16 Days of unable to use my mobile....my monthly bill is £29.00 i was £13.00 in credit so virgin bump it to £19.80 try and sort things now there demanding £9.20 from direct debit = £29.00 

so that mean i got a  whole  £6.00 compo for not being able to use my mobile thanks Virgin hope ive not put a dent in your profits..jeez...

 

Cant wait till this contract ends for both TV and Mobile....never a issue before been a virgin customer for over 8 years...sorry but its gone down hill rapidly.

ive been told that if prices go up mid term i can walk away with no issues (as long as ive no bill outstanding)

Sorry but im seriously considering Sky TV and wont be renewing my Mobile when that comes to a end.

 

Unhappy Virgin Customer.

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Superuser
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Re: 16 Days without Mobile service and this!!

Did you send Mat your details like he asked?

 

 


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MonkeeMike78
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Re: 16 Days without Mobile service and this!!

Yes i sent matt a message the other day.

:-)


Kippies wrote:

Did you send Mat your details like he asked?

 

 


 

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Forum Team (Retired) Mat_H
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Re: 16 Days without Mobile service and this!!

Thanks for the full update Michael Smiley Happy It's really appreciated.

 

So we can amend this for you, can you pop all the info in our form?

 

This will come into our team who can make sure it's amended for you as soon as possible. I'm unable to do this from my side as we can't pass data protection via the forums.

 

Let me know once you've sent this off.

 

Thanks,

Mat


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MonkeeMike78
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Re: 16 Days without Mobile service and this!!


Mat_H wrote:

Thanks for the full update Michael Smiley Happy It's really appreciated.

 

So we can amend this for you, can you pop all the info in our form here?

 

This will come into our team who can make sure it's amended for you as soon as possible. I'm unable to do this from my side as we can't pass data protection via the forums.

 

Let me know once you've sent this off.

 

Thanks,

Mat


Hi Matt

Thanks for your help much appreciated.

Ive just submitted the form now.

 

Regards

Mike

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Forum Team (Retired) Mat_H
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Message 6 of 6
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Re: 16 Days without Mobile service and this!!

Thanks for sedning that over Mike Smiley Happy

 

The team will be in touch as soon as possible to get this all fixed.

 

I'm here if you need me.

 

Thanks,

 

Mat


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