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SD999
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£159.00 for one call

So my 75 year old Mom calls my 79 year old Dad. He answers and kills the call but my Mom's phone stays 'connected' - now facing a £159.00 bill for a 7 hour call that didn't exist. I can't see how this was a live call if my Dad hung up.....massively unfair.

 

Has anybody else experienced this and any positive outcomes?

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