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lthomp
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14 day cancellation

Hi any advice on how I cancel my order?  I have received the order (mobile phone) but I want to cancel it, I am in the 14 day cooling off period but cannot see how to do this.  Thanks

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Superuser
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Re: 14 day cancellation

Hi Ithomp,

 

you need to call and speak to customer services.

Free on 789 from a Virgin mobile or 150 from a Virgin Media landline.

0345 6000 789 from any other phone (standard rate call or included in any minutes).

Tell them that you wish to cancel and point out that you are within your 14 day period.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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