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jerryvernon
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100s of Virgin Media customers hit by handset repair glitch

Virgin Media sent the Register this statement after publication of this story:

After a system upgrade an error occurred with our partners’ order tracking systems resulting in the delays. We are contacting affected customers and aim to have all outstanding returns processed by the end of this week.

The telco added that 680 customers had been affected by the glitch.

 

http://www.theregister.co.uk/2015/05/20/virgin_media_mobile_handset_repair_delays

 

 

 

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