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windoz
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087 numbers

Hi all,

I recently signed up with VM mobile rolling sim £13.

Just had a call today saying I'm not allowed to use the services for a call through service. I make some international calls but can be expensive, hence using an 084 or a 0871 number.

I've been told to cease using the call through numbers otherwise my services would be terminated.

Surley, I can't be breaching any rules as VM mobile offer upto 5000 mins per month to 08 numbers Inc 084 and 087.

My average use will never reach the allowed allowance.

Someone from VM care to comment on this or anyone else?

Cheers,
Pete.
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dvarpala
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Message 2 of 6
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Re: 087 numbers

This is a bloody good question, and one which I eagerly await an answer to....

To quote the sales pitch - not contradicted anywhere in the small print:

08 numbers: Use these additional minutes to call any number that begins with 08 without using up your regular UK minutes. Calls to 080 are always free.

 

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windoz
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Re: 087 numbers

It's good to see that other customers want an answer too!

VM mobile rep where are you? (care to comment on this)


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windoz
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Re: 087 numbers

Hellooooooo....

Is the VM team on strike ?

 

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enlli
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Message 5 of 6
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Re: 087 numbers

I've flagged it so someone should look at it.

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Forum Team
Forum Team
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Re: 087 numbers

Hi windoz,

 

Welcome to the Community Forum, apologies for the delay in getting back to you. 

 

I've checked with our Mobile Team on this and generally speaking, there should be no problem with using 08 numbers unless you are using a call service. We would need to look into this specifically for you, so give us a call on 789 or 0345 6000 789 so that we can clear account security with you and see who notified you of this and why.

 

Kind regards,


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