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jonathanlouis
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virgin tv giving issues vintage as dissapeared signal issues

vintage tv as been breaking up thursday evening and it went off air so as vh1 giving issues ill keep checking over weekend nat is dealing with this forum team jonni

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jonathanlouis
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Re: virgin tv giving issues vintage as dissapeared signal issues

if nat isnt available then someone else can take over there was no message as yet not authorised
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Re: virgin tv giving issues vintage as dissapeared signal issues

Hi Jonni,

 

Thanks for updating me about this.

 

I've responded to your private message so that we can look to arrange an engineer appointment for you.

 

Speak soon,

 

Nat.


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jonathanlouis
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Re: virgin tv giving issues vintage as dissapeared signal issues

vintage as settled no more breaking up but i cant say more than that incase it fails again does look poor picture at times check over weekend how it goes not getting any messages yet cheers
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jonathanlouis
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Re: virgin tv giving issues vintage as dissapeared signal issues

you can book engineer out for wednesday recording picture quality isnt good thats because its down to ongoing issues with timed out still and downstream power level still ongoing jonni forum member /helper 

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jonathanlouis
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Re: virgin tv giving issues vintage as dissapeared signal issues

sorry nat i messaged your other team karen because you wasnt online when i checked i didnt know you were in afternoon sorry jonni is it still timed out
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Re: virgin tv giving issues vintage as dissapeared signal issues

Thanks for getting back to us about this Jonni,

 

I've responded to your private message for us to get an engineer visit sorted for you.

 

Speak soon,

 

Nat.


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jonathanlouis
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Re: virgin tv giving issues vintage as dissapeared signal issues

Engineer slot mIght be ok if vintage still gives issues or the box is playing up buy then
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Re: virgin tv giving issues vintage as dissapeared signal issues

Thanks Jonni,

 

Just confirmed the appointment with you via private message.

 

Speak soon,

 

Nat.


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