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soto
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virgin media service unavailable

I'm getting "virgin media service unavailable" on all channels and a service message telling me that my account isn't set up correctly. I can still watch tv however. Is this transitory?

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Parrotperson
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Re: virgin media service unavailable

Honestly do not know but doubt it'll change back to normal service unless you phone in and report it. 

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soto
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Re: virgin media service unavailable

Thanks Parrotperson. It turned out to be transitory as the problem has now gone away without intervention.

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Forum Team
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Re: virgin media service unavailable

Hey soto

 

I'm really sorry to hear about the problems you've been experiencing lately, if you notice anything unusual occur in the future, let us know and we'll run some tests on the set top box for you.

 

Hope you have a great week

Craig


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