I'm sorry to hear you're having trouble with the VEVO app, I'd like to help check this out for you.
I have carried out some checks with the box remotely and signal wise all looks great. There is an issue with the network due to high demand. This has already been escalated to our network engineers who are working to resolve this.
This will mainly impact during peak times and will affect all apps via TiVo®. This may take some time to resolve. We're due an update by the 3rd August. If things haven't improved by then, please give us a shout and request an update. The reference number for this is F004264293.
I'm sorry for the disruption during this time. Let us know how you get on.
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