I keep getting v202 error when I try to watch catch up. I fed up with it, I pay all this money and when I try to use it, it doesn't work!! I'm winding how long haven't I been able to use it for. I love paying for things I don't get!!!
I'm very sorry to learn about the problems you're experiencing with your service lately. I've located your account to run some tests and take a closer look at this from our end for you.
We're not detecting any errors from our end at the moment and I can see you've called in to speak to a member of the team about this, I hope that means that things are working as they should at the moment?