hi I have just had a v+ box installed and I have just brought a TiVo box I plugged it in and put my smart card in it saying that my smart card is not compatible is there anyway I can get this box working without buying a new smart card
Firstly I'd like to welcome you to the forums. As Ernie_C has advised, any TiVo® box we supply does not need a smart card.
If you've obtained this TiVo® in any other way then it will not work, and should not have been sold to you, as this box is the property of Virgin Media, and will only be activated once an agreement with us has been made.
If you did however get this box from Virgin Media, then please let me know, and I can investigate this further for you.