I was called today and offered a tivo box just for the cost of post and packaging, as I don't have a tivo box at the moment I was very interested. Speaking to the operator it became clear that I was being offered an upgrade on my package I'm sorry to say that I declined the offer because I couldn't fully understand the representative fully and now I am sort of regretting my decision trouble is I think it was a one time offer oh well live and learn
Don't worry Jen ... I'm also a long standing customer who only has internet and phone. VM phone me about every 3-4 months offering me a virtually free Tivo box. Coincidently I had a missed call from them yesterday, probably the same offer, and my Sky deal is up soon so I may take them up this time.
Sure enough...Geoff from VM called me this afternoon, nice chap. Offered me a Tivo box with basic package and an upgrade to my broadband for an extra 53p. Turned him down though as there's no point me cancelling Sky because I've got a multi-room and movies for less than the going rate with VM. I've never tried to play Sky off Vs VM to get a better deal, perhaps I should next time.
I do fancy Tivo as I like the idea of Netflix and some other apps, but there's not much point in phoning as whenever your reps call and I say "yes that sounds great but with Sky I'm getting multi room plus sports and movies for £50 (admittedly no internet) but I've had Sky since it started) the best your rep can do is £70 odd which includes a loyalty bonus - and that's for just one box. I have a lot of stuff recorded on the Sky boxes still, so I cancel that and I can't watch them. Plus, my main TV is in the back room now and I'd need extra 20m of cable which will also cost me.
Pound for pound, Sky is much cheaper than getting the premium stuff through anyway VM, so while I really would swap as I've always found the VM staff to be helpful whenever there's been a problem, you simply cannot match the price. I'd always stick with VM for the internet though, there's no comparison there for the quality.