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benzol
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tv channel removed

Loyalty counts for nothing these days!

I’ve been scratching around for two days now wondering if it was something I had done but NO its a wonderful bit of customer relations to simply remove channel 149 without notice.

One very angry long term customer.

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Parrotperson
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Re: tv channel removed

Out of interest what is channel 149? On mine it's horror. And it's working. 

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Superuser
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Re: tv channel removed

The channels have not been removed.

The owners of the CBS, Horror etc, offered a free trial of their channels to all VM TV customers, which has now expired.

Linked is the channel guide from April, which states at the very bottom:

...CBS channels revert to original package tiers on 1 May 2016....

https://my.virginmedia.com/content/dam/virgoBrowse​/docs/VirginMediaTVChannelGuide.pdf

If you want to continue receiving the channels, you need to upgrade to the pack they are included in.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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