Menu
Reply
  • 5
  • 0
  • 0
Swaggy
Joining in
275 Views
Message 1 of 5
Flag for a moderator

tv channel guide not updating

My box has not connected since 12th April at 10.24. The guide is now running out will my series links still record?

How do I get the box to connect?

Thanks for your help

0 Kudos
  • 522
  • 48
  • 124
GarethF
Rising star
245 Views
Message 2 of 5
Flag for a moderator

Re: tv channel guide not updating

Do you switch your box off at night? It should connect a few times a day. Try this before you call in

Home, Help & Settings, Clear or Reset TiVo Box, Clear Programme Info & Planned Recs, enter your PIN, thumbs down the times, then LAST CH.

0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
229 Views
Message 3 of 5
Flag for a moderator

Re: tv channel guide not updating

Hey Swaggy Smiley Happy

 

Cheers for the post and coming back so soon.

 

When the EPG data gets a little out of date the best way to keep it recent is to follow the method below:-

 

From the remote:-

 

Home>>>Help and Settings>>>Settings>>>Network>>>Connect to Virgin Media service now.

 

Give me a shout if you need anything else Smiley Happy

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 5
  • 0
  • 0
Swaggy
Joining in
217 Views
Message 4 of 5
Flag for a moderator

Re: tv channel guide not updating

Amazingly it connected about 30 mins after I posted on the forum, everything now working OK

Thanks for all your help

0 Kudos
  • 13.66K
  • 559
  • 958
Forum Team
Forum Team
193 Views
Message 5 of 5
Flag for a moderator

Re: tv channel guide not updating

Hi Swaggy

 

Thanks for taking the time to get back to us about this, I'm glad to hear things are working as they should at the moment.

 

You know where we are if you need any additional assistance.

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos