Menu
Reply
  • 4
  • 0
  • 0
davidwselby
Joining in
1,700 Views
Message 1 of 13
Flag for a moderator

turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or sound,

new tivo box and the problem happens after the tivo has been off all night, eventually after pressing several buttons picture does come on, have tried not pressing anything for 15 mins after waking up signal to no avail

0 Kudos

Helpful Answers
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
2,837 Views
Message 6 of 13
Flag for a moderator
Helpful Answer

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

Hi davidwselby, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you are having an issue with your TiVo®

 

Looking into the account, I can see there are a few issues with your signal levels. 


We'll need an engineer to come out and take a look at things. 

 

I have popped you a private message to arrange a suitable appointment. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos

All Replies
  • 8.64K
  • 584
  • 1.71K
Superuser
Superuser
1,691 Views
Message 2 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

You shouldn't switch it off at night, it's designed to be on 24/7






0 Kudos
  • 1.2K
  • 25
  • 274
mike_gain
Knows their stuff
1,682 Views
Message 3 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun


dannylau wrote:

You shouldn't switch it off at night, it's designed to be on 24/7


Similar symptoms the ones described above can be see in boxes that are never turned off and are just coming out of standby.

 

By the description of the OP it sounds like the box has been in standby all night as "Waking Up" is the message seem when coming out of standby. "Starting Up" is what you see when turning the power on.

 

One question for the OP, do you use the TV Anywhere mobile app to manage your recordings?

0 Kudos
  • 4
  • 0
  • 0
davidwselby
Joining in
1,674 Views
Message 4 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

the tivo remote has been set up to turn tv off , thats all we do, problem occurs on switching back on

0 Kudos
  • 4
  • 0
  • 0
davidwselby
Joining in
1,670 Views
Message 5 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

no

0 Kudos
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
2,838 Views
Message 6 of 13
Flag for a moderator
Helpful Answer

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

Hi davidwselby, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you are having an issue with your TiVo®

 

Looking into the account, I can see there are a few issues with your signal levels. 


We'll need an engineer to come out and take a look at things. 

 

I have popped you a private message to arrange a suitable appointment. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
  • 4
  • 0
  • 0
davidwselby
Joining in
1,589 Views
Message 7 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

thanks for your reply, where do i find the private message?  thanks david

0 Kudos
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
1,584 Views
Message 8 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

Hi davidwselby, 

 

Apologies for not including that in the post. 

 

If you look to the top left of your page, you can access the messages by clicking the little red envelope. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
  • 2.38K
  • 145
  • 327
sjp123
Problem sorter
1,581 Views
Message 9 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

i think Kath is looking at her monitor through a mirror - it's now top left of the page Smiley Happy


Kath_F wrote:

Hi davidwselby, 

 

Apologies for not including that in the post. 

 

If you look to the top right of your page, you can access the messages by clicking the little red envelope. 

 

Thanks, 


 

0 Kudos
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
1,573 Views
Message 10 of 13
Flag for a moderator

Re: turning tivo & tv on, message tivo waking up ,then channel info on screen no picture or soun

Oh yikes, 

 

I think this means it's time to go home Smiley Wink 

 

Post amended!

 

Thanks, 

 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos