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roddo
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tivo

since upgrading to TiVo my virgin has been so slow even freezing after several reboots the problem is still there , the bbc red button does not respond at all . the original virgin Samsung box was far better ,and the program quality of virgin is getting really bad . the virgin movies has gone to pot . what are we actually paying for?

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Forum Team (Retired) BenD_H
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Re: tivo

Hi Roddo,

 

Thank you for your time and posting into the Forum.

 

I'm sorry to learn that the TV hasn't been the best recently,i would like to help and have been into the connection. I have seen that the TiVo is responding well to my tests and no issues have been identified. I would like to ask if this is still happening and if so, an you tell me:-

 

  • Is this happening in the evenings at all
  • Is this happening on any specific TV channel
  • Is this happening on recordings?

 

Take care and get back to me when you can.

 

Ben


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roddo
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Re: tivo

The tivo box is constantly slow and does not respond any better even after rebooting .just not good enough 

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Forum Team
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Re: tivo

Hi roddo,

 

Sorry to hear you're still having trouble with this.

 

There's a trick I'd like you to try to help clear background data to help speed up the TiVo®.

Just go to the Home screen and on the remote control press Thumbs Down, Thumbs Up, Play, Play. You'll hear a 'ping' noise and the screen will go blank for a few seconds.

Once the screen comes back on you should notice the TiVo® speed up.

 

Hope that helps!  Smiley Very Happy

 

Josh


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