Menu
Reply
  • 1
  • 0
  • 0
Rosiehug1
Just joined
2,364 Views
Message 1 of 7
Flag for a moderator

tivo v+ box swap

hi there got a communication through the post to swap my old v+ for tivo how can i do this as cannot find link on the web

0 Kudos
Reply
  • 2
  • 0
  • 0
Beatbox1872
Joining in
2,328 Views
Message 2 of 7
Flag for a moderator

Re: tivo v+ box swap

I also can't find the link

0 Kudos
Reply
  • 4.28K
  • 102
  • 1.14K
frank_gm
Community elder
2,319 Views
Message 3 of 7
Flag for a moderator

Re: tivo v+ box swap


Beatbox1872 wrote:

I also can't find the link


Might depend on what you are using. I found the link on my laptop but another poster had similar problems to you on a tablet and finally found it via his laptop.

 

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
0 Kudos
Reply
  • 1.36K
  • 13
  • 224
Virgin Media Staff
Virgin Media Staff
2,291 Views
Message 4 of 7
Flag for a moderator

Re: tivo v+ box swap

Hi all,

Sorry that you're having problems locating the landing page. The link was tested on devices and browsers pre-launch with no issue, we are also unable to replicate what you're reporting here. Can I just check that you're trying to locate the page by inputting virginmedia.com/boxswap into the address bar at the top of your browsers and not into a search engine??

If so, I'd be grateful if you could let me know :

  • Device type
  • If you're using a tablet, is the tablet running the latest version of software
  • What version of browser

Thanks

Adrian Hayes
Virgin Media
---------------------------------------------
I work for Virgin Media but I browse and post on the forums during my spare time.

0 Kudos
Reply
  • 6
  • 0
  • 0
Paul_T
Joining in
2,079 Views
Message 5 of 7
Flag for a moderator

Re: tivo v+ box swap

Hi I had similar problems when trying from an Ipad. I eventually managed it on a Pc. Type it into the address bar rather than a search engine, you don't need http etc just virginmedia.com/boxswap
Seemed to take ages when I did it but just tried it now and it went straight in.
0 Kudos
Reply
  • 19
  • 1
  • 3
mar45
On our wavelength
1,097 Views
Message 6 of 7
Flag for a moderator

Re: tivo v+ box swap

following instructions now got to HDMI into virgin box Guess what now taking my OH ages to find screwdriver to enable me to access HDMI socket which is covered up. No mention of this in the b instructions is there. I'm already ht bothered & fed up with the whole thing. Somw of us oldies don't like change & I'm one of them !!!

0 Kudos
Reply
  • 19
  • 1
  • 3
mar45
On our wavelength
1,095 Views
Message 7 of 7
Flag for a moderator

Re: tivo v+ box swap

Ignore above the white tag below screw was actually a sticky tag to be removed Told yo I was old !!