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9000kev
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tivo remote

Hi.

I have a tivo remote....
I have been with virgin for over 2 years now. I have just upgraded my TV package online.
But nearly every button on my Tivo remote has faded.
Will virgin charge me for a new remote, as the sales guy said to me when I first signed up, they will pay for repairs and or worn equipment as I only rent it??

Please help me.

Cheers
Kev
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Forum Team (Retired) BenD_H
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Re: tivo remote

Hi 9000kev,

 

Thanks for coming back to the Community Smiley Happy

 

I'd like to know how everything went when calling in. Were we able to send out a replacement remote? 

 

Take care. 

 

Ben


Who's who? Find out more about our community members. Good folk to know


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Superuser
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Re: tivo remote

Call 150 and select the TVs fault option, you will be given a free replacement 






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Forum Team (Retired) BenD_H
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Re: tivo remote

Hi 9000kev,

 

Thanks for coming back to the Community Smiley Happy

 

I'd like to know how everything went when calling in. Were we able to send out a replacement remote? 

 

Take care. 

 

Ben


Who's who? Find out more about our community members. Good folk to know


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