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cheekychops
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tivo freezes

My Tivo box freezes when playing back shows i've recorded. 

Please fix it, its very annoying!

Thanks,

Colin

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Forum Team
Forum Team
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Re: tivo freezes

Hi cheekychops,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting pixelated picture on the recordings.  I'd like to help check this out for you.

I have taken a look at your box remotely and there is an issue with the downstream power level and hard drive status does show errors.

I will arrange for an engineer to call round and fix this for you.  All the details are in a private message, look for the purple envelope icon above.

Collette Smiley Happy


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