My Tivo box freezes when playing back shows i've recorded.
Please fix it, its very annoying!
A warm welcome to our community
I'm sorry to hear that you're getting pixelated picture on the recordings. I'd like to help check this out for you.
I have taken a look at your box remotely and there is an issue with the downstream power level and hard drive status does show errors.
I will arrange for an engineer to call round and fix this for you. All the details are in a private message, look for the purple envelope icon above.
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