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brooksy79
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tivo error (V401)

Had a 2nd tivo box installed to day and thought I'd try out the streaming feature but im getting a V401 error (Both with the simpons off sky 1 and aliens off sky movies) when trying to play them.
Connection is hard wired cat 5e.

https://www.dropbox.com/s/jh6f9ghsmq3qirs/20150814_212505.jpg?dl=0

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brooksy79
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Re: tivo error (V401)

Hi no im not referring to the TV Anywhere app?

Basically what on trying to do is watch a recording from the new 2nd tivo box in the bedroom on my 1st/main tivo downstairs in the living room and visa versa
Both boxes see each other under my shows, I then select a recording which is on your tivo to tivo streaming list like the simpons on sky one and/or a film from sky movies, i press play and then get a message on sreen:
"problem playing video"
There was a problem playing The Simpsons please try again. (V401)

Now i did call tech support and was told wait 72 hours from time of install so see what happens this tuesday
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brooksy79
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Re: tivo error (V401)

Yep all working flawless now Smiley Happy
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Re: tivo error (V401)

Hi brooksy79,

 

Thanks for your post and apologies for the issues you are having since having your second box installed. 

 

The link you've provided wont open here so i'm not able to see it. 

 

Are you referring to the TV Anywhere app?

 

If so, The Simpsons is not available to stream via TV Anywhere. Sky Movies need to be streamed via the Sky Movies app too. 

 

Try channel 4 for me. What happens when you try streaming this?

 

Let me know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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brooksy79
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Re: tivo error (V401)

Hi no im not referring to the TV Anywhere app?

Basically what on trying to do is watch a recording from the new 2nd tivo box in the bedroom on my 1st/main tivo downstairs in the living room and visa versa
Both boxes see each other under my shows, I then select a recording which is on your tivo to tivo streaming list like the simpons on sky one and/or a film from sky movies, i press play and then get a message on sreen:
"problem playing video"
There was a problem playing The Simpsons please try again. (V401)

Now i did call tech support and was told wait 72 hours from time of install so see what happens this tuesday
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Re: tivo error (V401)

Hi brooksy79,

 

Aaah, i'm with you now. Apologies for me mis understanding this. 

 

The box can take a few days to settle on the network so please let us know how it goes on Tuesday. 

 

Post back here and keep us posted. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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brooksy79
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Re: tivo error (V401)

Yep all working flawless now Smiley Happy
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