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tivo connection error 7011


Got my TiVo today to replace the old V+ box in our bedroom.

Now its stuck on configuring IP connection and keeps coming up with the Error 7011.  I have called the tech line said leave it 45 mins and it will be activated and that was 4 hours ago and still going round saying Error 7011.  We have no internet upstairs either never have.

beyond fed up now =(

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Forum Team (Retired) BenD_H
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Re: tivo connection error 7011

Hi Mumof3kids,


Welcome back to the Community and posting regarding the TV services. 


I'm very sorry that this has happened and would love to help here. I've been running some needed tests and I have been able to find the issue residing with downstream power levels on the TV and also the same issue on the Hub. 


I would like to have someone come out and look at this to bring all services back to what they should be. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.


Speak to you again soon.



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