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lyn58
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tivo box

had a tivo box installed a little while ago and just out of the blue when i change channels the sound goes and i cant get it back unless i reboot the tivo.also the screen goes blank with no sound for about 30 seconds then comes back on,i thought it was my new 4k tv that was the problem,but im sure its the tivo box,am i right?

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Forum Team
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Re: tivo box

Hello lyn58,

 

Sorry to hear this was happening with your TiVo® and I would like to welcome you to the community.

 

This does sound like it could be the TiVo® box but have you tried replacing the HDMI cable? If so I would like to send one of our team out to you to check things over so if you click on the purple envelope at the top right of your screen you will see a message waiting for you.

 

Speak to you soon

 

Rose
Forum Team


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