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iansc1971
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tivo box

when I have recorded a program while watching said program the picture freezes, goes pixilated. sound goes off. and after A FEEW MINS THE PROGRAM CONTINUES BUT NOT FROM THE POINT  WHEN IT FROZE, SOMETINES A FEW MINS HAVE PASSED, THIS IS HAPPENING IN ABOUT 90% OF THE PROGRAMS I RECORD FROM PLANNED RECORDING THAT I RECORD EACH WEEK OR ON THE SPOT RECORDINGS I THING THE HARDRIVE IS CORRUPTED.

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Parrotperson
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Re: tivo box

Yes in which case you'll need to phone for an engineer. 150 free from a VM phone or 03454541111

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Forum Team
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Re: tivo box

Hi iansc1971

 

I'm sorry to hear about the problems you're experiencing with your TV service lately, I've been able to locate your account and take a closer look at the set top box from our end.

 

We're seeing some errors being detected, so I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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