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sabz93
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tivo box not working

all the lights are on tivo box and it's completely not working
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sjp123
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Re: tivo box not working

call it in, they're open until midnight.

if a power off/on doesn't sort it you'll more than likely need an engineer.

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Re: tivo box not working

Hi there Sabz93, 

I'm really sorry to learn that your TiVo® seems to be faulty at the moment, and I'd really like to help you out. I've run some testing this morning and can see that you still seem to be experiencing an issue. 

I'd like to arrange for a technician to call out and investigate this further for you, so I'll send you a private message in order to get things moving. Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies again. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Message 4 of 6
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Re: tivo box not working

Hi there sabz, 

Just checking to see if you were wanting me to arrange a technician, as I've not had a reply back. 

If this is something you'd like, please reply back to my private message. 

Cheers

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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sabz93
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Message 5 of 6
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Re: tivo box not working

hi huw thanks for your help I forgot to reply back sorry , a called virgin media not long after I posted this and they have arranged a technician to come out Monday the 28th of December between 8am and 12pm
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Re: tivo box not working

Hi there Sabz, 

Thanks for letting me know. I'd love to hear how it all goes for you. 

Take care

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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