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stuey1
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tivo box noise

Been with virgin for 9 days and had 2 cisco boxes due to rumbling/bumping noise.The replacement one makes the same noise as the first one but also makes a whirring noise when switched on like a motor runningPreviously with sky and their hd box is whisper quiet.Is this normal as the engineer thinks so.Both boxes are refurbished as well so i am told.Can i insist on a brand new box next time
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RockerSBM
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Message 6 of 38
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Re: tivo box noise

Hi all

 

Ive been having this discussion with @Jen_A about the boxes and the cisco boxes are very noisy compare to the new samsung boxes ive had the cisco boxes since virgin got tivo only afew month back i got another tivo to replace my v+ box which was the samsung and its alot quieter and doesnt make noises every few mins like the cisco ones

 

hope this helps!

 

cheers

shaun

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Parrotperson
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Message 2 of 38
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Re: tivo box noise

Could you let us know where your box is? What it's standing on etc. 

 

Sometimes putting little rubber feet feet on the bottom stops this problem. 

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stuey1
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Message 3 of 38
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Re: tivo box noise

Its on a glass shelf in a open tv unit.The box has rubber feet on it anyway.It is currently sitting on a folded up bathmat which isnt helping at all.It is a noisy disc drive that is the problem but the engineer who swapped it didnt listen to the first one,just swapped it and listened to the second one and said its normal.Like i said previously sky hd box was totally quiet.This is like a constant bumping which becomes very irritating.

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xyz
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Message 4 of 38
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Re: tivo box noise

I have the same noise. Don't think the box virgin use is the best quality.
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stuey1
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Message 5 of 38
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Re: tivo box noise

Not to happy,i find im hearing it all the time and wouldnt have switched to virgin from sky if i had known about this.The sky boxes are almost silent apart from the odd whirring when in stand by doing updates
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RockerSBM
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Message 6 of 38
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Re: tivo box noise

Hi all

 

Ive been having this discussion with @Jen_A about the boxes and the cisco boxes are very noisy compare to the new samsung boxes ive had the cisco boxes since virgin got tivo only afew month back i got another tivo to replace my v+ box which was the samsung and its alot quieter and doesnt make noises every few mins like the cisco ones

 

hope this helps!

 

cheers

shaun

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stuey1
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Message 7 of 38
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Re: tivo box noise

I have asked for a brand new box this time but how do you know you are getting one?Hopefully it wont be another cisco
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RockerSBM
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Message 8 of 38
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Re: tivo box noise

Hi Stuey

 

Have they said they are giving you a new one? if your new to virgin media you should have got a new one i would have thought.

 

cheers

shaun

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stuey1
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Message 9 of 38
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Re: tivo box noise

Not sure how you know you are getting a brand new one as they all come in plain brown boxes apparantly.I have requested a brand new samsung box as the 2 cisco i have had make the same rumbling/bumping noise.I am awaiting visit now as i type this
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RockerSBM
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Message 10 of 38
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Re: tivo box noise

Hi Stuey

 

Let me know how it goes! 

 

 

cheers

shaun

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