my tivo box has to be restarted at least once a day because nothing works. it doesnt reconise the internet connection. once rebooted i get the programes back up but have to reset the internet connection and password etc. its a total pain in the backside, especially as im paying £82.50 a month for something that is not working properly. my internet is also extremely slow and i changed to virgin media because i was promised fast wifi. can someone tell me what can be done.
What did the Faults team say when you talked to them?
You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)
This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.
Please use the Search feature before starting a new thread To thank or if you Like a post, use the Kudos +★button.↘ If it's an answer to your query, click Options. ↑ Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
Welcome to the community and I'm sorry to learn that you're experiencing issues with your TiVo® box.
I would like to arrange for someone to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.