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Mattmiller17
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tivo box just keeps restarting

I live in sg12 and our downstairs box is fine but my upstairs one just keeps starting up and then turning off and then starting up..... Over and over.... Every now again I may get go watch 2 minutes of cricket but n more than that!
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Olly
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Message 2 of 12
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Re: tivo box just keeps restarting

it's an area fault, in Luton, Stevenage and surrounds.. Smiley Sad

 

Mine hasn't stopped rebooting for ages. .due to be fixed 2.30 'ish but that is always subject to change. my neighbours started doing it about an hour before mine started, which is why one of your boxes may be doing it and the other one isn't, yet!

 

Not sure whether to turn my box off until it is sorted or if I'll screw up the box if I turn off mid reboot.

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Olly
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Message 2 of 12
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Re: tivo box just keeps restarting

it's an area fault, in Luton, Stevenage and surrounds.. Smiley Sad

 

Mine hasn't stopped rebooting for ages. .due to be fixed 2.30 'ish but that is always subject to change. my neighbours started doing it about an hour before mine started, which is why one of your boxes may be doing it and the other one isn't, yet!

 

Not sure whether to turn my box off until it is sorted or if I'll screw up the box if I turn off mid reboot.

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Mattmiller17
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Message 3 of 12
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Re: tivo box just keeps restarting

I turned mine off and on a couple of times but now I know will leave it.... Cheers
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Olly
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Message 4 of 12
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Re: tivo box just keeps restarting

I was going to turn mine off when it got to the home page bit and before it restarted again. .just checked and there is a big notice on the screen saying please do not switch your box off we're updating our digital TV service and it will take a few minutes. .Now on stage 3 of 3..  Not seen that before but had been watching Freeview so it could mean nothing at all.

 

Box just rebooting again now..  I'll wait 5 mins til it is done  then see if if reboots. .again........ :/

 

 

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Olly
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Message 5 of 12
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Re: tivo box just keeps restarting

Now it says installing software.. Do not turn off the power supply

 

Am really hoping it is not resetting the whole bloomin box and everything will be gone :eek!

 

Edit: Phew My Shows are still there and possibly all finished with the rebooting thing now ..fingers crossed  lol

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metalmicky1948
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Message 6 of 12
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Re: tivo box just keeps restarting

Mine did that but it will not connect.
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mikew1
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Message 7 of 12
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Re: tivo box just keeps restarting

Just found this

 

TV
 There is a fault disruption

You might find that your Virgin TV service is not working at the moment. Boxes may also be constantly rebooting or getting a network availabilty error message

We have identified the problem and an engineer is on their way.

Reference no: F003824132

 

Mike

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Forum Team
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Re: tivo box just keeps restarting

Hi All,

 

Thank you for your posts. Apologies that you have been experiencing issues with your TiVo® box that has disrupted your service.

 

The fault you were having on Friday and Saturday has now been cleared.

 

Can you please let me know if you are still having issues with your TiVo® service?

 

Kind regards.

 

 


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Olly
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Message 9 of 12
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Re: tivo box just keeps restarting

I'm loathe to say mine is ok now since the 'software update' that it said it was doing on the screen, as I don't want to put the mockers on it. .I am too superstitious nowadays. lol

 

Suffice to say it seems to have not rebooted itself for a few days  so fingers crossed it was sorted Smiley Wink

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dglane
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Message 10 of 12
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Re: tivo box just keeps restarting

 This is a national issue not local. My TV services have not been working for a 4th day in a row and the online message that offers a resolution time just keeps changing!!!

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