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mrverygrumpy
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tivo box buffering

I am aware that new software has been rolled out but my tivo box is very slow and I am constantly getting blank screens and buffering when operating the box. Could the atrocious 70 meg broadband running at 3 megs download be a contributing factor.

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Superuser
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Re: tivo box buffering

Either you're in a really high utilisation area, or you have signal issues.  What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team
Forum Team
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Re: tivo box buffering

Hello mrverygrumpy,

 

I'm sorry to learn that you're experiencing problems with your TiVo® box.

 

I have ran a couple of tests on your box and there's some signal issues that could be causing this so I would like to arrange for a technician to visit your property.

 

If you click on the purple envelope at the top right of the screen you will see another message waiting for you with further infromation.

 

Speak to you soon

Rose
Forum Team


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