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georgeellis
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sluggish Tivo 2016

Like others have reported in forums, i have an extremely sluggish Tivo (1Tb from 2012).

This experience has worsened in recent months, and applies to navigating the user interface/menus for: the channel/program guide, my recorded material, and apps like Netflix.

There is good broadband and telephone service.

Could Virgin Media technical support you please initiate remote tests, and if necessary, organise an engineer visit?

Thank you.

George

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Re: sluggish Tivo 2016

Hi georgeellis, 

 

Thanks for your post. 

 

I have already replied to your thread here: Mixed Up program guide.

 

Please make sure you are only posting once about your issue. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

 

Have a look at my reply on the other thread and stick with that one so we keep all the information in one place. 

 

Thanks, 

Kath_F
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