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daver21
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slow tivo box

my TiVo box is running slow

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Parrotperson
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Re: slow tivo box


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Parrotperson
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Re: slow tivo box

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daver21
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Re: slow tivo box

After reading through a number of posts, which most where helpful .

I phoned virgin and after running numerous options I was finally

put through to someone I was able to talk to.

After a few questions and tests he ran on my t.v. the problem was fixed.

thanks to virgin and this site.

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lisamh
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Re: slow tivo box

My TIVO box has been slow for months, takes around 20 seconds when going to TV guide or selecting a prog on catch up. Disgusting considering the package is so extortionate and now just got a letter saying it's going up next month!

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dannyfinney
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Re: slow tivo box

This problem seems to have gone on forever, the reason given is that Virginmedia is getting more and more popular, good, but at what cost? Surely a good supplier plans for a growth in business and reacts accordingly. I would appear VM has been caught unawares of the current growth, hence a service getting slower and poorer.

It seems to me the time is getting very near to seeking another supplier that can supply the service that is fit for use. A service that WAS available once upon a time, from VM

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Forum Team (Retired) BenD_H
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Re: slow tivo box

Hi Daver21,

 

Thank you for your positive feedback, it's certainly welcome by not only us but members toot hat help on a daily basis Smiley Happy

 

I'm glad that there has been some improvement on your situation and whilst there is an issue with slowness, it's nice to see progress on your account.

 

If you do need any further help, let the team or Community know Smiley Happy

 

Take care.

Ben


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Forum Team (Retired) BenD_H
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Re: slow tivo box

Hi Lisamh,

 

Thank you for coming in and posting your message to us.

 

I am very sorry that there have been some disruptions on the TiVo, after going through some tests I was able to see some issues in regards to any broadband you may have in the home. The TiVo was looking well at the moment of my tests.

 

This would require some assistance from and engineer and whilst they are there can have a look at the TiVo to ensure that there isn't anything that I am missing here. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Keep in touch.

Ben
 


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