I Looked at my upgrades and offers and noticed that with my current package it says I can get an extra 1TB Tivo box so I clicked it and ordered it got this email back
"Thanks for placing your order with Virgin Media. We can see from your details that you already have this service, so we haven't amended your account.
As you already have our services, any pre-payment that you have made online will not be processed."
Can anyone tell me why I am being offered "an extra free 1tb TiVo for free (I only have 1 box ) and be told I cant have what they say as advertised clear day that its an EXTRA 1tb Tivo Upgrade for an extra £0.00a month box
I want my box as adverted as it does not cost me any extra as advertised