A few weeks ago I had my tivo box replaced as it was running really slowly. The box they replaced it with was not new and looked like it had been returned for repair. All was well until this weekend when the box just froze and rebooted for no reason at all.
It took around 10 mins for it to come back to life and work again.
Also the new box constantly says its recording 3 channels when its only recording 1.
How do i get this replaced for the newer tivo box.