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recorded programmes freezing

My Recorded Programmes on my Tivo box Pixalate and then freeze and then im unable to get out of the programme


Any help is appreciated

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Re: recorded programmes freezing

Hi peterdan34,


A warm welcome to the forum community Smiley Happy


I'm sorry to hear that your getting pixelated picture on your recorded programmes.  I'll be happy to help you.


I have taken a look at your box remotely and checked the hard drive status.  And there does look to be a few errors there that will be causing the issue.  In order to get this fixed, I will arrange for an engineer to call round and fix this for you.


I will send all the details in a private message.  Look for the envelope icon above.


Collette Smiley Happy

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