Your QuickStart self install pack will arrive on 17/12/2015. All you need to do is sign to say it's arrived, then follow the instructions to get up and running.
You'll be enjoying your new TiVo in no time!
The Virgin Media team
I received the Tivo box to swap with my V+ box last week, so called virgin, and the person I spoke to said it is to replace the older "V" box we still have. Is this likely to be correct, or should I send the box back when it arrives?