hi the power adapter for the super hub just where can i get a replacement
Go to Answer
From Virgin Media, free of charge, assuming the equipment has failed.
Phone in and report your fault.
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I can order a replacement PSU for you if you need one. Your Hub is reporting as being online at the moment so perhaps you've already sorted this out? If not please let me know what's happening and, if needed, I can get new equipment sent out.
Welcome to our Community by the way
Quick question: are you happy to have a replacement PSU or would you rather I send out a complete updated Hub instead?
That's fine, especially as the Hub you have right now is our oldest model.
I've ordered one for you, the details are:
Here are some links to information articles for help with the new Hub (just click on the Hub 3 picture):
Changing your Hub's wireless channels
Optimising your Hub's wireless signal
Using the 5GHz frequency on your Hub*
* Hub 3 allows you to use both the 2.4GHz and 5GHz frequencies simultaneously, whilst the Super Hub only allows a choice of either/or.
Let us know how you get on with it