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picture breaking up fault

Hi my picture is breaking up randomly when on some of the TV channels.

How can I get it fixed 



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Re: picture breaking up fault

Hi Rocket3001


Welcome to the community


Sorry to read that your having issues with your TV service.


From completing a full check on your account, there is an issues with the input level and there has been some time-outs within a short space of time. This can have an impact on your TV service. For this I would like to book an engineer to check this for you. I've sent you a PM (blue envelope, right corner) with some details for you to confirm please. Once you have replied I can go ahead with the appointment.


Hope to hear from you soon


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