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johnasimmons
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Message 1 of 12
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open Virginmedia box

Hi

there is a open cable box - Robert Street, London, NW1 3JR, on the road side of a block of flats called DERWENT

regards

John

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Message 2 of 12
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Re: open Virginmedia box

Hi johnasimmons,

 

Thanks for the post!

 

I've reported that to the Cabinet Maintenance Team. They'll be out to sort it within 48 hours.

 

All the best  Smiley Very Happy

 

Josh


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johnasimmons
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Message 3 of 12
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Re: open Virginmedia box

Cheers Josh! Smiley Happy
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Message 4 of 12
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Re: open Virginmedia box

Hi johnasimmons,

 

No problem!

 

Have they been out to close the cabinet yet?

Look forward to hearing from you!   Smiley Very Happy

 

Josh


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johnasimmons
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Message 5 of 12
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Re: open Virginmedia box

nope - still open!

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Message 6 of 12
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Re: open Virginmedia box

Hi johnasimmons,

 

Thanks for getting back to me on this.

 

It's very unusual that the team hasn't picked this up yet. I've sent the details back over to the Cabinet Maintenance Team with a note to explain this needs to be sorted ASAP.

If it's still open after another 48hrs give me a shout.

 

All the best  Smiley Very Happy

 

Josh


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johnasimmons
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Message 7 of 12
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Re: open Virginmedia box

Hi

it is now Friday 26th August and the box is still open

regards

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johnasimmons
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Message 8 of 12
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Re: open Virginmedia box

Hi

It is now Sunday 28th August and the cabinet is still open

regards

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Message 9 of 12
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Re: open Virginmedia box

Hi johnasimmons

Thanks for getting back to us to let us know about this.

My apologes that despite Josh flagging this for you, this has still not been sorted.

I'll escalate that to our teams today for you.

Please keep an eye on this for us and if this is not resolved in the next2-3 working days, pop back here and tag me or Josh in this post ( eg by using @Karen_A) and we'll get a notification to check the post out for you. Both of us want to make sure this get sorted.

Keep in touch. We're here to help Smiley Happy

Take care.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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johnasimmons
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Message 10 of 12
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Re: open Virginmedia box

Will do!

As of Saturday 3 September the cabinet is still wide open

@Karen_A 

@Josh_RW

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