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on demand unavailable

Our on demand service is down. The message on the screen says try again in a few mins, but it never works. The error code is 6167/VM1, I can't seem to find out what that means either.

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: on demand unavailable

Hi Kieran_hyde,
Many thanks for taking the time to visit us and posting your comment in the Community, welcome Smiley Very Happy
I'm very sorry to hear about the On Demand playing up at the home, I'd love to help but would need some additional information to access your account and run some preliminary checks. . 
I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.

Who's who? Find out more about our community members. Good folk to know

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