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leepatch
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on demand problems 319

Hi,

Just had Virgin TV installed on Tuesday, On Demand hasn't worked at all, keeps coming up with error 319. Any ideas?

Many thanks.
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Re: on demand problems 319

Hi leepatch

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your On Demand service at the moment.

 

I've located your account to run some tests on the line and we're not detecting any issues, I've not been able to find any issues though. I hope that means that the On Demand is working?Man Happy

 

If not, have you tried it at different times of the day?

 

Look forward to hearing from you

Craig


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