when I use the catch up service on TiVo box I cant get the pic but have sound..ive rebooted done all the cables and its still the same..any ideas..?
A warm welcome to the forums
I'm sorry to hear that you're not getting any picture with On Demand programmes. I'll be happy to take a look at this for you.
I have carried out some checks on the box remotely and there is a signal fault that needs fixing. I would like to arrange for an engineer to call round and fix this for you.
I will send you a private message with details of the next steps.
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