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GARALL
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Message 1 of 5
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no channel guide information on TiVo box - Turned my box off as suggested whilst away

Switched off Tivo box as suggested and went away for 5 weeks. Turned it back on to find the channel guide reads " to be announced".

Have been into Help and Settings and connected to Virgin Media - to no avail.

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Parrotperson
Super solver
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Message 2 of 5
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Re: no channel guide

Not sure who suggested turning it off for so long. TiVo needs to be keep in standby at least because it gets updates from the network everyday. 

Youll need to phone in for them to reactivate your service. 

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Forum Team
Forum Team
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Re: no channel guide

Hi GARALL,

A warm welcome to our community and thanks for coming by Smiley Happy

I will be happy to help check this out for you.  How are things looking today?  If you're still having trouble with the programme guide in information, let me know and I can help further.

Keep me posted, I'm here if you need me.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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dunelay
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Message 4 of 5
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Re: no channel guide

Same problem for weeks, stuck at 6% connecting to network regardless of how many time I reset it.

Can you help?

 

Thanks

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Forum Team
Forum Team
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Message 5 of 5
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Re: no channel guide

Hi dunelay,

A warm welcome to our community and thanks for coming by Smiley Happy

I will be happy to help check this out for you, are you still getting trouble with the channel guide information today?  If so, let me know and I can help further.

Also if you can let me know if it's happening on just the 1 box or if it affects all boxes in your home please that would be fab.

I look forward to hearing from you.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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