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new you tube app on tivo


Everything I try to play on the New you tube app keeps freezing sound and picture for a few seconds


started on sound now on sound and picture making most things now unwatchable


tried pause and play unfortunately does not work for me, tried reboot just seems to make things worse.



can anybody help ?

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Re: new you tube app on tivo

Hi welbourne,


Welcome to the community Smiley Happy


I'm sorry to hear that you're experiencing picture stuttering on the YouTube App.  I have carried out some checks on your TiVo® box remotely to also rule out any potential signal/power level issues and all is looking fine there.  


We are currently working on this at present to fix this issue.  Our fault teams are aware and will be working on a solution.


Thank you for your patience. Smiley Happy



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